Shipping
Renaître ships via express courier services worldwide and offers a tracked delivery service for all orders. Once your order is dispatched, you will receive an email confirmation with tracking details.
Processing Times
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Ready-to-ship orders placed by 12pm will be dispatched on the next business day.
- Allow 3-5 business days for order processing during launch and sale periods.
Customs & Duties
- Our prices do not include import duties, taxes, or customs clearance fees.
- Beginning August 29, 2025, the United States has suspended its duty-free “de minimis” threshold of US $800. This means all shipments, including those from Canada, will incur duties and taxes.
- These charges are set by your local customs authority and collected by the carrier upon delivery.
- Duties and taxes are the responsibility of the recipient.
- As these fees vary by country, Renaître is unable to provide an estimate. For the most accurate information, we recommend contacting your local customs office or carrier.
- Please note: Renaître is not responsible for customs delays or holding times once your order has been dispatched.
- Packages that are refused, undeliverable, or abandoned cannot be refunded.
- Once your order has been shipped and is on its way, it can no longer be cancelled.
✨ Your Renaître piece is shipped with the utmost care, and while customs procedures are outside our control, most of our clients receive their scarves smoothly and without issue.
Shipping Times
Domestic Shipping - Canada Post
- Ontario: 2–3 business days
- Rest of Canada: 4 - 5 business days
International Shipping
- Europe: 3–5 business days
- USA: 2–5 business days
- Rest of the World: 5–7 business days
If you have not received your item after 7-10 working days, please email info@renaitreworld.com
Delivery times are provided as a guide only; during busy periods and the festive season, deliveries may take longer.